Withdrawal statuses

All withdrawal requests are processed by Plus500 within 1-3 business days, and during this time, the withdrawal request will go through a number of stages. You can follow the status of your withdrawal under:

• Android and WebApp: “Menu” → “Tools“ → “Reports” → “Monetary History”
• iOS: “More“ → “Account” → “Reports” → “Monetary History”

Requested – This is the initial stage and it means that you have requested to withdraw funds from your trading account, but the payment is yet to be processed. Should you wish, it is possible for you to cancel your withdrawal request at this stage by accessing:

• Android and WebApp: “Menu” → “Tools“ → “Reports” → “Monetary History”
• iOS: “More“ → “Account” → “Reports” → “Monetary History”

Approved (In progress) – This stage means that your withdrawal has been authorised by Plus500, but the funds have not yet been sent to the relevant external payment processing party.
Approved Sent – This stage means that the funds have been transferred by us to the relevant external payment processing party.
Approved Settled – This final stage means that the withdrawal process has been completed, however, funds may possibly still be subject to clearing delays by the payment processing party.

During the processing time and until a withdrawal request is in the status ‘Approved in progress’, the withdrawal request can be cancelled by you. Until the withdrawal request is in the status ‘Approved Settled’ it can be cancelled by Plus500 and can be used to satisfy your liabilities for any transactions completed during such time.